At Timeless Jewelcraft, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any way. We understand the importance of maintaining the trust and confidence of our customers, and we take your privacy seriously.
Information We Collect
When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We collect this information to process your orders, provide customer support, and improve our services. Additionally, we may collect non-personal information such as your IP address, browser type, and operating system for analytical purposes.
How We Use Your Information
We use the information we collect to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to send you promotional emails or newsletters about our products and special offers, but only if you have opted in to receive such communications. We will never share your information with third parties for marketing purposes without your consent.
Information Sharing and Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us. We may also disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities or law enforcement agencies.
Data Security
We implement a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology to transmit sensitive information securely, and we restrict access to your information to authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Choices
You have the right to review, update, or delete your personal information at any time by contacting us. You also have the option to opt out of receiving promotional emails by following the unsubscribe instructions included in the emails. Additionally, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but please note that disabling cookies may affect your user experience on our website.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.